Simple Pleasures Cafe

Great Panini Pastrami sandwich
Friendly staff
wifi

1) Its a neighborhood spot. For people who have lived in SF 15+ years. Great, regular crowd. High school and college kids working the front.

2) Its not a hoity-toity place. There are others in the Richmond that can serve you a cortado with a heart in the foam. Go there if thats what you seek.

If you came in expecting Blue Bottle, and were disappointed, thats on you. Dont be a hater and stress the locals with a bad review. Go find a new hobby

WHERE'S THE OLD SCHOOL SERVICE?
seems like a mom-n-pops, but sure doesn't act like one

I was there over the weekend* for a simple cup of coffee, and I requested a pup cup for my dog. For those of you that don't know, a pup cup is a bit of whipped cream in a cup. They charge $0.60 and I'm fine with that despite other cafes we frequent not charging. What I wasn't fine with was, after I forgot to tip (and I felt bad about that. I'd been carrying multiple bags that day and there was no counter space to assist in completing the payment transaction and then I had two cups more to carry), I see on my credit card bill that someone had tipped for me. It wasn't even that they tipped themselves $2 on a $3.10 bill (8 oz coffee and the pup cup) when I would have tipped $1.

The problem is that they tipped themselves at all. On principal, and ethically, and even legally: this is wrong.

I was even saltier about it because the last time I was there I showed up hungry and watched order of food after order of food being made, but not mine. I was patient because maybe there was something going on, like phone-in orders, that I didn't know about. Then the woman who ordered in-person 15 minutes after me got hers, and the guy making food was making his own and about to go on break. I was hangry by the time he scrambled to make mine quickly.

I'm generally feeling discouraged by the people working in this shop. The service is inconsistent. And just like any segment of society, some people are more ready to take responsibility while others' first reaction is to defend themselves.

*Note: This post was left as a draft for several weeks until today, Halloween 2022, simply because I was walking by and wanted to sit down with a cup of tea. I actually confronted the staff, one of which was the sandwich maker guy aforementioned. The other was a young woman who appreciated my attempt to confront them before leaving a bad review. She knows the value of receiving feedback. I appreciated her. The other young man made zero attempt, words or otherwise to right his actions.

Where's the old school service in this technology-ridden town?

Also, this shop does not have an ADA compliant/accessible restroom.

Great to plug in and do work or study!

Love the place. Feels cozy and everyone working has been so nice.

Perfect to relax with a book or to work in a cozy atmosphere with a good coffee. Amazing egyptian shortbread cookie

Great coffee. Nice people working there